Description
You will manage Windows environments and provide essential infrastructure support.
Responsibilities
- Administer O365 applications, Outlook, and Windows OS environments.
- Perform server and endpoint security troubleshooting and management.
- Handle major incidents and complex troubleshooting within the Windows domain.
- Manage datacenter operations, including file server and virtualization technologies.
Required Skills
- 4+ years of experience in Windows administration.
- Working knowledge of Active Directory, DNS, and DHCP.
- Familiarity with ITIL and ITSM processes, including SLA and Change Management.
- Experience with software installation and Windows domain troubleshooting.
- Understanding of endpoint security management.
- Experience using ticketing tools like ServiceNow.
- Ability to troubleshoot complex Windows infrastructure issues.