Description

You will manage Windows infrastructure, endpoint security, and O365 services to ensure system stability and user productivity.

This role is on-site.

Responsibilities

• Manage Windows OS, O365 applications, Outlook, and software installations.
• Troubleshoot Active Directory, DNS, DHCP, file servers, and virtualization technologies.
• Handle major incidents and resolve Windows domain issues promptly.
• Manage datacenter operations and endpoint security controls.
• Adhere to ITIL/ITSM processes including SLA, Change, and Release Management.

Required Skills

• 4+ years of experience with Windows OS and Active Directory.
• Proficiency in DNS, DHCP, and virtualization technologies.
• Experience with O365 application management and Outlook troubleshooting.
• Knowledge of ITIL and ITSM frameworks.
• Experience with datacenter and endpoint security management.
• Ability to handle major incidents and technical troubleshooting.
• Bachelor's degree in a relevant field.

Preferred Skills

• Hands-on experience with ServiceNow or Remedy ticketing tools.
• Strong written and verbal communication skills.

Key Skills

Education

Bachelor's degree