Description

What You'll Do

• Execute end-user desktop migrations following established migration playbooks.
• Validate functionality of business-critical applications, including Microsoft 365, enterprise applications, web-based tools, and line-of-business applications.
• Perform application testing, defect validation, and regression testing before and after migrations.
• Troubleshoot Windows desktop, application, and configuration issues, working closely with support and engineering teams.
• Provide timely user communication, technical documentation, and status updates throughout the migration process.
• Track progress, identify risks, and report on migration activities.

Required Qualifications

• 5–8 years of overall IT experience.
• Minimum 3 years of hands-on experience with Windows desktop migrations, including planning, cutover, validation, and post-migration support.
• Strong knowledge of Windows desktop environments and application behavior.
• Experience with Azure Virtual Desktop or Azure-hosted desktop environments.
• Understanding of cloud connectivity, access management, and networking fundamentals.
• Proficiency in Python or Java for automation and troubleshooting.
• Strong debugging, root cause analysis, and problem-solving skills.
• Experience with application testing, validation, and regression testing.
• Excellent communication skills with the ability to support both technical and non-technical users.
• Strong organizational and workload management skills.

Nice to Have

• Exposure to AI-assisted troubleshooting or automation tools.
• Previous application development or modernization experience.
• Experience working in enterprise migration or digital transformation projects.

What We're Looking For

• A self-driven professional who thrives in a structured, high-volume delivery environment.
• Strong customer-focused mindset with excellent stakeholder management skills.
• Ability to collaborate effectively across engineering, operations, and support teams.
• Comfortable managing multiple migration activities while maintaining quality and attention to detail

Key Skills

Education

Any Graduate1