Description

Key Responsibilities

· Prepare the selected Windows servers and confirm that prerequisites within the Windows server administration scope are in place.

· Run and validate agreed test cases for Microsoft monthly patches, third-party application patches, vulnerability-remediation actions, and registry fixes.

· Validate pre-patch and post-patch server health, services, application dependencies, event logs, restart behaviour, and system availability.

· Troubleshoot Windows server issues within the infrastructure support scope and document issues requiring AltaGas or Qualys support.

· Support approved network or connectivity changes through the applicable AltaGas process when a PoC test requires a new port, URL allow-list entry, or firewall change.

· Maintain detailed test records and risk entries, including evidence of success, failure, rollback needs, and follow-up actions.

· Contribute Windows server findings, risks, limitations, and recommendations to the PoC findings report.

· Coordinate with the Desktop Support Engineer, Linux Administrator, application owners, and AltaGas stakeholders.

Required Skills and Experience

· Strong hands-on Windows Server administration experience in an enterprise environment.

· Experience with supported enterprise Windows Server versions.

· Practical experience with Microsoft server patching using tools such as WSUS or Microsoft Configuration Manager (SCCM/MECM).

· Ability to assess patch prerequisites, maintenance windows, restart requirements, service dependencies, and recovery considerations.

· Experience troubleshooting Windows services, event logs, registry settings, network connectivity, and failed patch installations.

· Working knowledge of vulnerability remediation and Windows security configuration changes.

· PowerShell skills for validation, evidence collection, and troubleshooting.

· Ability to produce clear test logs and communicate risks and technical findings.

Preferred Skills

· Previous exposure to Qualys VMDR or Qualys Patch Management.

· Experience testing patching tools in windows server groups.

· Knowledge of server backup, rollback, and recovery validation practices.

· Experience working in hybrid or cloud-connected Windows Server environments

Key Skills

Education

Bachelor's degree