Description

Responsibilities:

· Supports configuration and functional enhancement execution for Workday CORE HCM, Reporting, Absence, Recruiting, Time Tracking, Contingent Workers, Core and Adv Compensation, and Projects and other HR Systems

· Collaborate cross functionally to manage business needs including analyze root causes of issues or challenges prior to problem-solving, resolve incidents, manage business changes, incident triage, bug research, customer escalations, scenario re-creation, and process documentation.

· Effectively gather, elaborate on, and communicate requirements and issues to both technical and non-technical stakeholders

· Proactively take ownership and drive work and projects to completion.

· Manage Tier 1/BAU Service Now ticket triaging

Requirements:

· 3+ years of experience configuring and supporting Workday modules such as CORE HCM, Absence, Timekeeping, Projects, Advanced Compensation, and Recruiting, as well as reporting.

· 3+ years of experience in the HRIS field with exposure to and support of various HR-related systems.

· Demonstrated experience in HRIS IT customer service, cross-functional collaboration, and relationship building.

· Ability to thrive in a fast-paced, team-oriented, results-driven, and agile work environment

Key Skills

Education

Bachelor's degree