Description

You provide technical support and functional expertise for HR Time and Payroll applications.

Responsibilities

• Monitor ticketing queues to troubleshoot, resolve, and close issues regarding Workforce Software and its integrations.
• Collaborate with HR, Payroll, and development teams to gather requirements and deliver accurate HR solutions.
• Execute test plans, test cases, and test scripts to identify defects and work toward resolution.
• Perform minor system enhancements and assist in day-to-day business operations for site and corporate HR teams.
• Support assigned projects and tasks related to HR and Payroll through cross-functional teamwork.

Required Skills

• 7+ years of hands-on experience with Workforce Software Suite modules, including Time and Attendance, ACT, Job Scheduling, Fatigue Management, and Analytics.
• Deep configuration experience in Workforce Software involving Work Rules, Pay Rules, Holiday schedules, Absence, and Leave tracking.
• Technical knowledge of Accruals, Attendance, Pay Policies, Premiums, Banks, and Callout Rules.
• Proven experience managing interfaces, integrations, and workflows within HR data environments.
• Bachelor’s degree in Human Resources, Information Technology, or a related field.
• Strong written and verbal communication skills for interacting with internal and external stakeholders.

Preferred Skills

• 3+ years of functional experience with UKG, SAP, SuccessFactors, or ADP.
• Knowledge of union contracts and pay practices.
• Experience working within the Oil and Gas industry.

Key Skills

Education

bachelor’s degree