Description

Role Overview

We are looking for a Workplace Solutions & Identity Integration Engineer with 3–6 years of experience to support the design, integration, deployment, and operation of cloud and SaaS-based workplace platforms. The candidate should have hands-on experience with enterprise identity and access management, SSO, MFA, and security integration.

Key Responsibilities

• Support the design, integration, deployment, and operational management of cloud and SaaS-based workplace solutions.
• Configure and integrate workplace platforms with enterprise Identity and Access Management (IAM) solutions.
• Work with Microsoft Entra ID (Azure AD), Single Sign-On (SSO), and Multi-Factor Authentication (MFA).
• Support user onboarding, access provisioning, de-provisioning, and role-based access control (RBAC) activities.
• Assist in integrating applications using authentication protocols such as SAML, OAuth 2.0, and OpenID Connect (OIDC).
• Ensure solutions follow enterprise security, privacy, compliance, and governance standards.
• Collaborate with workplace, infrastructure, security, IAM, and application teams for seamless platform integration.
• Troubleshoot authentication, access, and integration-related issues and provide timely resolution.
• Support operational activities including platform monitoring, incident management, and service requests.
• Maintain technical documentation, configuration details, integration documents, and operational procedures.
• Identify opportunities for automation and continuous improvement in workplace and identity management processes.

Required Skills & Experience

• 3–6 years of experience in Workplace Solutions, Digital Workplace, Cloud/SaaS Platforms, IAM, or Application Integration.
• Hands-on experience with Microsoft Entra ID (Azure AD).
• Good understanding of SSO, MFA, IAM, RBAC, and user access management.
• Knowledge of authentication and authorization protocols such as SAML, OAuth 2.0, and OIDC.
• Experience integrating cloud/SaaS applications with enterprise identity platforms.
• Understanding of enterprise security, access controls, and compliance requirements.
• Basic experience with automation using PowerShell, APIs, or workflow tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good communication skills and ability to collaborate with multiple technical and business stakeholders.

Preferred Skills

• Workplace Technology Platforms – SaaS workplace solutions, Micoroft 365, MS Places, Smart office and digital workplace tools
• Solution Design & Integrations – APIs, SaaS integrations, Azure AD/SSO, technical solution design.
• IoT & Smart Building Technologies – Sensors, occupancy monitoring, gateways and workplace automation
• Knowledge of Identity Governance and Administration (IGA) concepts.
• Familiarity with ITIL processes, including Incident and Change Management.
• Relevant certifications in Microsoft Azure, Microsoft Security, IAM, or Cloud technologies are preferred.

Seconday Skill Sets

Data & Analytics – Dashboarding, KPI tracking, office analytics and usage insights

Key Skills

Education

Any Graduate