Description

Key Responsibilities

System Programming & Platform Management

· Lead installation, customization, and maintenance of z/OS operating system environments

· Manage core components including MVS, JES2, Sysplex, and LPAR configurations

· Administer and maintain HCD/IODF definitions for hardware and I/O configuration

· Perform system-level tuning and optimization to ensure high availability and performance

Maintenance & Upgrades

· Plan and execute z/OS upgrades, RSU maintenance, and patching cycles

· Manage SMP/E for software installation, maintenance, and CSI handling

· Oversee lifecycle management of ISV products, including upgrades and vendor coordination

Incident & Problem Management

· Provide L3 support for critical incidents, ensuring timely resolution of Sev1/Sev2 issues

· Lead Root Cause Analysis (RCA) and implement preventive actions

· Ensure adherence to SLA commitments and service quality standards

High Availability, DR & Resilience

· Support Disaster Recovery (DR) planning and execution, including drills and failover validation

· Ensure system readiness for business continuity through Sysplex resilience and redundancy

· Collaborate with cross-functional teams for infrastructure risk mitigation

Automation & Operational Excellence

· Drive automation initiatives to improve operational efficiency and reduce manual effort

· Implement and maintain system automation frameworks for monitoring and recovery

· Continuously improve processes aligned to ITIL best practices

Leadership & Stakeholder Management

· Provide technical leadership and mentorship to junior system programmers

· Collaborate with application teams, infrastructure teams, and vendors for solution delivery

· Participate in customer discussions, audits, and transformation initiatives

Required Skills & Expertise

· Strong experience in z/OS System Programming

· Deep understanding of:

o MVS, JES2

o Sysplex, LPAR

o HCD / IODF configuration

· Hands-on expertise in:

o SMP/E

o z/OS Upgrade & RSU Maintenance

o ISV Product Maintenance

· Proficiency in:

o Incident Management & RCA

o Disaster Recovery (DR) support

o System Automation tools/methodologies

Experience & Qualifications

· 10+ years of experience in z/OS system programming

· Experience in enterprise mainframe environments (Banking/Insurance preferred)

· Exposure to high-availability and mission-critical systems

Key Skills

Education

Bachelor's degree