Description

• Provide primary support as the subject matter expert for z/OS operating systems and system components; provide direct technical support as needed in the planning, implementation and testing of releases, upgrades, or changes to z/OS operating system, network, and component software.
• Provide end user support for assigned Independent Software Vendor (ISV) products such as BlueZone.
• provide primary administration and end user support for SCLM.
• Provide input and recommendations for hardware capacity planning.
• Provide primary administrative support for CICS and IMS .
• Diagnose platform, software and related product issues and follow up with root cause analysis.
• Analyze performance issues and provide input and recommendations for capacity planning.
• Provide input and recommendations for system-wide performance tuning to meet required levels of service.
• Provide input and recommendations for system parameters and system libraries management.
• Provide support for technical consultation and inquiries from the other IT technical teams.
• Provide support as technical lead on internal team projects or participate on project teams that impact the z/OS platform.
• Provide support for Integration-testing new products with existing applications and user procedures.
• Assist with maintaining and providing technical support for Mainframe Production Control and Support Jobs and monthly Mainframe Job Scheduler

Key Skills

Education

Any Gradute