Description

What You'll Do:

• Zscaler Administration
• Configure and manage Zscaler Internet Access (ZIA).
• Support Zscaler Private Access (ZPA) deployments.
• Create and maintain security policies, URL filtering, SSL inspection, and application controls.
• Manage cloud proxy configurations and VPN replacement initiatives. Operations &
• Support
• Troubleshoot user connectivity and authentication issues.
• Analyze logs and security events.
• Support incident investigation and remediation.
• Perform health checks and platform monitoring. Security Governance
• Implement web security and access control policies.
• Support DLP, CASB, Cloud Security, and Zero Trust initiatives.
• Ensure compliance with enterprise security standards. Implementation & Projects
• Participate in onboarding applications and business units to Zscaler.
• Assist with integration of identity providers such as Azure AD/Entra ID, Okta, and LDAP.
• Support migration from traditional VPN solutions to ZPA. Reporting & Documentation
• Prepare operational reports and dashboards.
• Maintain SOPs, architecture diagrams, and technical documents.

Expertise You'll Bring:

• 4-7 years of experience in Network Security, Proxy Security, Secure Web Gateway (SWG), VPN, or Cloud Security technologies.
• Hands-on experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
• Strong understanding of URL Filtering, SSL Inspection, and DNS Security.
• Familiarity with SAML, OAuth, and MFA.
• Proficient in TCP/IP, DNS, and HTTP/HTTPS protocols.
• Experience with Microsoft Entra ID / Azure AD.
• Knowledge of SIEM Integration.
• Zscaler ZIA Administrator certification.
• Zscaler ZPA Administrator certification.
• Zscaler Certified Professional.
• CCNA Security certification.
• Security+ certification.
• AZ-500 certification.
• Strong analytical and troubleshooting skills.
• Customer-focused approach with excellent communication and documentation skills.
• Ability to work in rotational/on-call support if required.
• Team collaboration and ownership mindset.
• Key Deliverables Zscaler policy implementation and maintenance.
• Incident resolution and RCA reports.
• Security compliance adherence.
• Platform health monitoring reports.
• Application onboarding support.
• Educational background: Bachelor's degree in a relevant discipline or equivalent practical experience

Key Skills

Education

Any Graduate