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Microautomation Inc
  Company Profile
MicroAutomation is a leading provider of call center solutions that focus on enhancing the caller experience. Our solutions have a proven record of providing the following benefits:
Improved customer satisfaction levels
Increased live agent utilization
Reduced operating costs
Proven return on investment
Millions of people throughout North America and the United Kingdom experience superior service and more efficient calls powered by MicroAutomation technology. MicroAutomation is headquartered in Manassas, VA, with employees stationed throughout the entire United States.

 
  Job Details 
Title: 

Sales Engineer - VoiceXML, Java, J2EE, Web Services, SQL - Manassas, VA

Posted On:  10/9/2020 1:22:08 AM
Designation: 

Sales Engineer

No. of vacancies:  1
Qualifications:  Bachelor degree in a technical field
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Manassas Virginia United States

  Job Description
We are looking for several full-time Sales Engineers (Software, IVR, Telephony, CRM, VoiceXML, Java) with software and communications experience to join our dynamic team and to share in our growth.

You must have experience in one or more of these technologies :-

* 3+ software sales engineering experience
* Solid understanding of VoiceXML, Java, J2EE, Web Services, SQL
* Working knowledge of call center, IVR, CTI, Telephony market.
* Bachelors in Computer Science
* Duties include selling consultatively to senior executives and developing a deep understanding of customer business processes and technical landscape.
* Work in tandem with MicroAutomation Account Executives to develop and deliver compelling presentations and product demonstrations. Work with MicroAutomation staff and customer resources to develop hardware recommendations and detailed statement of work documents.
* Maintain and enhance MicroAutomation sales demo applications to keep up with product releases and create the best possible external image. Development of ROI models based on customer requirements and information.
* Lead "Proof of Concept" and "Pilot" activities with larger customers involving integration to various call center and data sources, identification and mapping of KPI's and business workflow processes, and customization of MicroAutomation solutions to demonstrate value within the customer's unique environment.
* Work closely with Product Management to distill marketplace requirements into product enhancements.

Skills and Qualifications :-

-- 3+ years of Sales Engineering experience in the enterprise software marketplace.

-- Strong technical aptitude, and experience with the following technologies :-

-- VoiceXML, Java, J2EE, SQL, Windows, Linux. Prior experience with CRM, Business Intelligence, or Call Center application companies — e.g. Avaya, Genesys, Nortel, Siemens, IEX, Aspect, Siebel, SAP, Peoplesoft, Clarify, Genesys, Cisco, Epiphany, Viecore, Nuance.

-- A proven track record of performance in highly technical and competitive sales environments. Experience in early-stage company environments - can include new divisions within larger companies. Ability to manage multiple, complex sales opportunities simultaneously.

-- Ability to deliver value propositions to customer's senior staff and navigate all key functions within large customer organizations (e.g. IT, Finance, Operations).

-- Business Intelligence or Reporting Technology experience.

-- Confident and energetic team player; professional and team-oriented.

-- Excellent written, oral communications and presentation skills a must. Strategic thinker with a strong technical aptitude. Vertical market selling experience including Healthcare, Finance, Hospitality, Public Sector, and others.

-- Bachelor degree in a technical field.

-- This position requires 10-25% travel.

  Contact Information
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