Home  Post Resume Quick IT Job Search  Advanced IT Job Search 
Skip Navigation LinksHome » Job Details
Orbis Search
  Company Profile
Our extensive brand portfolio of specialist companies enables us to offer our clients and candidates a dedicated service appropriate to their own sector and individual requirements.

Our diverse suite of professional companies also makes us an attractive partner for local, national and international employers.

 
  Job Details 
Title: 

2nd Line Support / Implementer – Voice

Posted On:  4/28/2021 7:04:32 AM
Designation: 

IT networking

No. of vacancies:  4
Qualifications: 
Essential Skills: 
SkillsSpecializationYears
Verint-<1
WFM-<1
VR-<1
Minimum Total Experience:  2
Job Tenure:  Contract - Independent
Salary Offered:  to £210.00 per day
Job Location:  Newcastle North East United Kingdom

  Job Description
146372-146373-146374
2nd Line Support / Implementer – Voice
£210.00
Newcastle

Work as a contractor within network services environments delivering implementation support services within the following areas:-

- 2nd Line Support role within Voice Operations
- Supporting standard and complex incidents/problems across telephony network
- High pressure environment requiring great attention to detail and careful adherence to correct process
- Interfaces with other Client's Programme support teams, and suppliers
- Requires a team player who is willing and able to work effectively with other technicians with a "one team" mentality

MAY REQUIRE MEMBERSHIP OF ONCALL ROTA, FLEXIBLE OR UNSOCIAL HOURS WORKING AS STANDARD

- Experience of supporting VoIP/Telephony solutions – Essential
- 2nd Line Help Desk remote Technical Support Experience – Essential
- Self starter – Essential
- Familiarity with ITIL Service Management processes – Useful
- Experience with other voice applications components (Verint VR, WFM) – Useful

Contract length will be a minimum of 4 to 6 months with a start date within a few days to a week. Please note for this position you will need to be either currently security cleared either at BC, SC or DV level or able to gain clearance through to SC level. To this end only individuals with UK Residency can be accepted with British Citizenship.

For further information please contact Graeme Elkin by sending your details for immediate consideration to Graeme@orbissearch.com

  Contact Information
Reference Name (If Any): 





 
Terms and Conditions | Privacy Policy | FAQ | Contact Us | Why?? | Link to us