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Futuresoft Solutions
  Company Profile
Futuresoft is a leading IT infrastructure optimization solutions company.
FSPL helps its clients to plan, build and maintain their IT infrastructure.

Futuresoft offers business solutions including Managed services, Enterprise Security, Enterprise Storage and Infrastructure Optimization

 
  Job Details 
Title: 

Sr. Service Desk Engineer : Delhi

Posted On:  9/18/2019 3:19:05 AM
Designation: 

Sr. Service Desk Engineer

No. of vacancies:  1
Qualifications:  Any Graduate
Essential Skills: 
Not specified
Minimum Total Experience:  2
Job Tenure:  Full-time Only
Salary Offered:  As per industry standards
Job Location:  Delhi Delhi India

  Job Description
• Manage end-user customer phone calls / Chat / E-mail.
• Demonstrate effective typing and verbal communication skills, Document case information
• Utilize the Phone System.
• Demonstrate efficient problem solving and troubleshooting skills.
• Demonstrate commitment to client/internal/customer satisfaction
• Demonstrate basic technical knowledge
• Communication flow, sentence construction and correct grammar in written and Spoken English Communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence)
• Must Have 1 + years of experience in International Voice based Technical Customer Helpdesk/Project.
• Good listening and responding skills


If you meet the above skill sets, kindly apply online.

Pass on to your friends too and check out www.iitjobs.com

# This position is for Delhi, India.

  Contact Information
Reference Name (If Any): 





 
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