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Futuresoft Solutions
  Company Profile
Futuresoft is a leading IT infrastructure optimization solutions company.
FSPL helps its clients to plan, build and maintain their IT infrastructure.

Futuresoft offers business solutions including Managed services, Enterprise Security, Enterprise Storage and Infrastructure Optimization

  Job Details 

Avaya Support Engineer : EPABXs, PABXs,CMS, AES, : Okhla

Posted On:  9/18/2019 3:19:05 AM

Support Engineer

No. of vacancies:  1
Qualifications:  Any Graduate
Essential Skills: 
Minimum Total Experience:  1
Job Tenure:  Full-time Only
Salary Offered:  As per industry standards
Job Location:  Okhla Delhi India

  Job Description
• Hands-on troubleshooting skills (L1/L2) on EPABXs, PABXs, and other associated products such as CMS, AES, voice loggers and dialers etc
• The products to be supported are Avaya PBX/ACD, Nortel PABX with IP and TDM Telephony.
• Ability to interact with technical team and customer to arrive at a resolution
• Good troubleshooting and Analytical skills
• Experience in migration of TDM to VOIP technology
• Experience on Voice loggers – NICE, Verint
• Worked in support environment and flexible for 24x7
• A typical voice support resource supporting a BPO / Call Centre enterprise kind of environment with S8730, S85XX, S83XX and Nortel PBX/ACD

If you meet the above skill sets, kindly apply online.

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# This position is for Delhi, India.

  Contact Information
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