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World Networking Services Corporation
  Company Profile
World Networking Services is a global IT company and strategic partner to clients for their staffing development and outsourcing . With expertise in varied technology skills, we provide the IT focus with accelerated speed and innovations that meet our clients' business challenges
  Job Details 

Application Support professional : reston, VA

Posted On:  10/9/2020 1:21:59 AM

Application Support professional

No. of vacancies:  3
Qualifications:  Bachelor’s degree
Essential Skills: 
Not specified
Minimum Total Experience:  4
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  reston VA United States

  Job Description
Responsibilities: Responsible for maintaining application systems that have completed the development stage and are running in the daily operations of the firm. Incumbents that participate in the development of the system may remain after completion to help maintain / update the system. Full use and application of standard principles, theories, concepts, and techniques. Provides resolutions to an assortment of problems. Works under normal supervision. Follows established directions. Work is reviewed for accuracy of technical analysis and overall adequacy. Primarily intra-organizational with occasional inter-organizational and external customer contacts on routine matters. College Degree or equivalent experience; work towards advanced studies/degree preferred. Typically has 2 - 4 years related experience.

Basic Requirements: Employee is a member of a 24 x 7 on-call staff that responds to incidents impacting our critical IT systems at the firm. The employee manages the incident, identifies the criticality against established criteria, facilitates the discussion and obtains supports groups as needed, and is responsible for performing post incident reviews.

Preferred Skills: Candidate should have strong verbal and written communication skills and have experience with Incident Management, Event Management, Help Desk or similar functions.

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