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Becker Staffing Services
  Company Profile
Founded in 1975, Becker Staffing Services has become known as "The Authority" because of our emphasis on professionalism and reputation for success. Over the past 30 years, Becker Staffing Services has distinguished itself as one of the premier staffing firms in the United States. Our consultants are trained to provide staffing solutions from temporary and contract employment to direct hire staffing. The professional excellence demonstrated by our staff has earned us the loyalty of clients nationwide.
  Job Details 

Senior Helpdesk Specialist : Philadelphia, PA

Posted On:  10/8/2020 2:52:26 AM

Senior Helpdesk Specialist

No. of vacancies:  3
Qualifications:  Bachelor’s degree
Essential Skills: 
Not specified
Minimum Total Experience:  4
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Philadelphia PA United States

  Job Description

* 4+ Years experience in a Microsoft Technical Support Role with 250 - 500 user base.
* Administration of MS Office, Exchange 2003 and Active Directory.
* Knowledge, configuration and build of Desktops with Windows 2000/Vista/XP and Windows 7) using Ghost or other imaging software.
* Exposure and understanding of Blackberry devices, Remote Access Software and VPN Software
* Knowledge of Networking to include LAN, WAN and TCP/IP
* Use of a Helpdesk package
* Good Solid understanding of Software Roll-Outs and upgrades.
* Troubleshooting Print issues.
* Thin Client computing and Citrix Administration.

Soft Skills

* Excellent Communication Skills.
* Highly Self Motivated.
* 1st Class Customer Service Skills.
* An ability to diagnose and troubleshoot software and hardware issues.
* Able to work as a team and also individually.


* A+, MCP Qualified
* ITIL Knowledge, Exposure or Certification
* Knowledge of voice systems.

  Contact Information
Reference Name (If Any): 

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