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TIBCO Software India Pvt. Ltd.
  Company Profile
TIBCO Software Inc. provides enterprise software that helps companies achieve service-oriented architecture (SOA) and business process management (BPM) success.

TIBCO is the largest independent provider of such software, with almost 20 years of experience and thousands of customers.

  Job Details 

Support Engineer

Posted On:  5/14/2021 7:33:00 AM

Support Engineer

No. of vacancies:  1
Qualifications:  Degree in Computer field
Essential Skills: 
C/C++ 6.0-3
Oracle, Sybase-3
Minimum Total Experience:  3
Job Tenure:  Full-time Only
Salary Offered:  As per industry standards
Job Location:  Pune Maharashtra India

  Job Description

* Resolve technical questions about TIBCO Spotfire products via telephone and e-mail.
* Research new questions and work out appropriate solutions, consulting other members of the technical staff as needed.
* Ensure detailed explanations of user problems and call resolution are entered into the customer relationship management system.
* Post enhancement requests, to document and track customer interest in adding particular methods or features to the software.
* Verify and document customer reported bugs in the database.
* Write technical tips and FAQ articles for posting on the support web site.

Specialized Knowledge and Skills:

* 3 years TIBCO Spotfire or Business Intelligence application software
* 3 years S-PLUS or R experience highly desirable
* 3 years varied experience with a programming language (C, C++, C#, Java, Javascript, .NET, Matlab, SAS) a plus
* 3 years experience with various application platforms, Apache Tomcat, BEA WebLogic or Oracle Enterprise Manager
* 3 years experience working with/on RDBMS (e.g. Oracle, Sybase, SQL Server, DB2) and ability to design DB schemas and interface with it using ODBC/JDBC
* Highly developed interpersonal, problem-solving and communication skills
* Experience with various operating systems (Solaris, Linux, Windows)
* A passion for real-time problem solving
* Demonstrated team player with ability to learn complex technical material.
* Demonstrated outstanding verbal and written communication skills
* Proven ability to work well independently as well as in a team-based, cross-functional environment

If you meet the above skill sets, kindly apply online.

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# This position is for Pune, India.

  Contact Information
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