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Laing Consulting
  Company Profile
Laing Consulting is a select recruitment & employment consultancy based in Carrickfergus Northern Ireland, specialising in Executive & Professional recruitment assignments across Ireland & the UK. We offer a range of services relating to and based on the recruitment process including Business Consulting, HR Consulting, Psychometric assessment and Training.
Our goal is to provide a business relationship for clients which offer fresh ideas, a genuine personal and friendly approach which is high on integrity. Working closely with each client our consultants strive to gain a detailed understanding of the assignment and in return propose a clear delivery plan of the process or service required.

We wish to contribute to client's success by offering them access to excellent recruitment services and human resource of proven capability. Laing Consulting currently has a range of placement methods, all designed to locate the very best that the employment market has to offer.

  Job Details 

Service Delivery Manager, - Co.Antrim

Posted On:  4/28/2021 7:07:11 AM

Service Delivery Manager

No. of vacancies:  1
Qualifications:  Bachelor's degree
Essential Skills: 
Not specified
Minimum Total Experience:  2
Job Tenure:  Full-time Only
Salary Offered:  £20,000 - £30,000
Job Location:  Co.Antrim Co.Antrim Ireland

  Job Description
* Experienced service delivery manager responsible for the management of all aspects of ongoing operations and support for our IT solutions.

* This role requires a combination of management, commercial, technical and project management skills.

* The Service Delivery manager will act as the primary interface between the client operations and the Program Office for all matters related to the service delivery and operational requirements.

* Manage the operational and technical performance of the base services.

* Responsible for account and relationship management.

* project requirements. - Identify leads for potential new projects or increases to service delivery scope

* Coordinate process development and implementation. - Infuse lessons learned.

* Coordinate the provision of innovative solutions and alternative options for service delivery to the operations team and customer
Work closely with the shared service organization to continue to develop model for service provision.

Desired Skills:

* Six or more years of increasingly complex operational assignments, including five or more years of supervisory experience.

* Experience in creation of courses of action in preventing and solving problems which may require conducting research, conceiving new and innovative ideas or solutions, predicting potential outcomes, and determining which alternative course of action to follow.

  Contact Information
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