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Marshall Wilkins
  Company Profile
Specialist IT recruitment consultancy, focussed on providing senior technical and creative permanent and contract staff.
  Job Details 

1st Line Support Engineer, - London, England

Posted On:  4/28/2021 7:07:06 AM

1st Line Support Engineer

No. of vacancies:  1
Qualifications:  BS in Computer Science
Essential Skills: 
Not specified
Minimum Total Experience:  4
Job Tenure:  Full-time Only
Salary Offered:  Negotiable
Job Location:  London England United Kingdom

  Job Description
* This will include answering calls, incidents and requests and initiating call escalation to second Line Support Engineers.

* Basic client site systems administration may also form part of the role.

* Candidates must have; proven experience in a telephone based support environment, basic PC knowledge, understanding of Windows operating systems, MS Office suite support experience and must be familiar with the use of helpdesk systems (eg Remedy, Royal Blue etc).

* It is also desirable that Candidates hold industry recognised qualifications (eg MCP) and have an understanding of the banking environment.

  Contact Information
Reference Name (If Any): 

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