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Stratify, Inc.
  Company Profile
Stratify is a leader in Legal eDiscovery and Unstructured Data Management. Stratify Legal Discovery Serviceā„¢ is an ASP solution that combines a complete electronic discovery application with our leading-edge technology to enable attorneys to review, understand and process large document sets. Stratify is trusted by Amlaw 100 firms and Fortune 200 corporations in complex litigation.Stratify, Inc., an equal opportunity employer, is committed to diversity in the workplace.
  Job Details 

Technical Customer Support : Windows XP, Windows NT Server : Mountain View, CA

Posted On:  9/23/2020 2:55:32 AM

Technical Customer Support

No. of vacancies:  1
Qualifications:  Bachelor's Degree
Essential Skills: 
Windows 2000-2
Minimum Total Experience:  2
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Mountain View CA United States

  Job Description
*Provide courteous and informative responses to current user support requests
*Strong problem solving and decision making skills needed to identify, research, and resolve problems
*Excellent track record in providing outstanding and unparalleled customer service
*Outstanding communication, interpersonal, and customer service skills
*Ability to learn quickly
*Copying CD, DVD and HD to our network while maintaining the chain of custody
*Desire to serve customers with patience, courtesy, consideration, and a sense of humor
*Strong editing/writing/organizational skills
*Dependable, timely, adaptable, responsible and accountable
*Ability to maintain high performance level on repetitive tasks
*Experience with supporting and troubleshooting software on Windows 95, 98, NT, ME, 2000 and XP platforms
*Recent Customer Service, Sales and/or Technical Support experience


*This position requires "at desk" duties in our office located in Mountain View, CA. Works shifts, Flexible
*Intermediate Basic Office Skills, Intermediate Customer Service, Intermediate Windows 95/98/Me, Intermediate E-Mail, Intermediate Windows XP, basic Windows NT Server (3.51/4.0), Intermediate Norton Utilities - Windows, Intermediate IE (Internet Explorer), Basic Windows, Basic Windows XP 2003

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# This position is for,Mountain View, CA, US.

  Contact Information
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