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Primetech Solutions Inc.
  Company Profile
Primetech Solutions is a one stop IT Solutions provider catering to a diverse client base that spans across public and private sectors. Established in 1993, we have consistently provided on time quality service to our clients. Ensuring client satisfaction has been the core of our business model.

Our emphasis is on understanding our clients' business strategy and providing IT solutions that help them maximize true economic value through startegic positioning in a highly competitive global market.

  Job Details 

Desk side Support Specialist : Palo Alto, CA

Posted On:  10/17/2020 7:28:18 AM

Desk side Support Specialist

No. of vacancies:  1
Qualifications:  Degree in Computer field
Essential Skills: 
Minimum Total Experience:  4
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Palo Alto CA United States

  Job Description

· Provides technical support by performing installation, repair, and preventative maintenance of personal computer and related software/hardware.
· Trouble shoots software and hardware failures and identifies network problems when related to personal desktop computers.
· Activities include recognition, research, isolation, resolution, and follow-up steps.
· Screens, refers, and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers utilizing experience and understanding of Client' MIS environment.
· May also provide some phone support.
· Typically, the specialist level contributes to the development of concepts and techniques.
· Works on complex assignments requiring a high degree of initiative to resolve issues.
· In addition to performing regular support duties, may act as team lead responsible for supervising, mentoring or training lower level team members.
· This is considered the most senior level PC Support position.
· Makes recommendations for new procedures.
· Requires 4+ years of related work experience, or an equivalent combination of education and experience.
· In addition, specific technical certifications may be required.
· Knowledge of system principles, theories, concepts, and technologies may be required in these positions.
· Provides training to less-experienced members of team and often leads them

If you meet the above skill sets, please apply online.

  Contact Information
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