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Unified Technical, Inc
  Company Profile
Unified Technical places highly qualified consultants in IT departments in order to meet the ever-changing demands of today's technology environment. Our full-time recruiters expertly match our elite pool of consultants to meet our clients' specific needs. Identifying the unique fit between client and consultant optimizes the productivity and growth of both the individual and the organization.
  Job Details 

Desktop Support Analyst : MCSA/MCSE, Windows XP, Adobe Acrobat : Los Angeles, CA

Posted On:  10/16/2020 5:25:09 AM

Desktop Support Analyst

No. of vacancies:  1
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  2
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Los Angeles CA United States

  Job Description

The candidate will support the Information Technology department in accordance with organizational policies, procedures, and goals. They will provide support for all desktop support issues and assists with upgrading software and hardware as needed to ensure proper functioning of the organization's information systems. Willingness to learn and a great attitude is a must!

Primary Responsibilities:

* Provides user support via phone, email, and onsite assistance for high-maintenance software programs and to minimize user-down-time.
* Looks for ways to better support and enhance the existing software/hardware environment.
* Resolve IT issues permanently.
* Will work closely with other IT Department staff to ensure that all user issues are resolved in a timely manner and documented as needed.
* Strong commitment to customer support and the ability to work with all levels.

Work and Industry Experience Requirements :-

* Preferred knowledge of Microsoft Windows XP (moving to Vista), Microsoft Server 2003, Adobe Acrobat, Microsoft Exchange email, Symantec Antivirus Corporate Edition and Office 2003 including Word, Excel, and Outlook.
* Strong ability in troubleshooting software, PC, Blackberry devices, and networked copier and printer problems.
* Should have experience with wireless routers, DSL/Cable modem routers, remote access and other home based technology.
* Experience with training users on how to use software.
* Excellent teamwork skills with a strong sense of responsibility, accountability, reliability, and commitment.
* Excellent written and oral communication skills.

Experience and Education :-

* Minimum 2 years experience required
* MCSA/MCSE Certifications a plus.

* Must be US citizen or Green Card holder local in California for in-person interview only.

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# This position is for Los Angeles, United States.

  Contact Information
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