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Jawood Management Associates, Inc.
  Company Profile
Jawood’s ability to match the right people, with the right job, at the right price has earned us a reputation for excellence in the staffing industry. Paramount to our success is our ability to satisfy both the client and the consultant. For our clients, careful screening and qualifying results in successful placements time and time again. For our employees, effective one-on-one management, reliable payroll schedules and flexible benefits result in employee satisfaction and loyalty.

Jawood’s flexible, people-centered culture is unique and attracts top talent, worldwide. We call it “Hire Power”!

 
  Job Details 
Title: 

Sr. Technical Support Technician : Active Directory , ARS, Microsoft Office : Jacksonville, FL

Posted On:  10/14/2020 5:40:43 AM
Designation: 

Sr. Technical Support Technician

No. of vacancies:  1
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Jacksonville, FL United States

  Job Description
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:


• Advanced knowledge of Windows XP Operating System and Windows 7 in an enterprise environment


• Advanced level of knowledge of Microsoft Office products including Outlook, Word, Excel, Access, and PowerPoint


• Advanced level of knowledge of Active Directory

• Basic to Intermediate level of knowledge of Active Roles Server (ARS)

• Advanced level of knowledge of diagnostic tools used to diagnose and fix problems on local and remote computers

• Excellent communication (verbal and written), interpersonal, organizational, and presentation skills

• Skilled in the use of desktops, laptops, printers, and other peripheral devices

• Strong software and hardware troubleshooting skills

• Strong network troubleshooting skills

• Ability to work in a fast paced environment with a team focus

• Ability to work independently and efficiently to meet deadlines

• Ability to utilize problem-solving techniques


REQUIRED EDUCATION AND EXPERIENCE:


• Associate's degree in Information Technology or related field OR 2 years relevant work experience

• 3 years experience providing technical support in an enterprise environment


PREFERRED QUALIFICATIONS:


• Bachelor's degree in Information Technology

• ITIL Foundations certification

• Microsoft Certified IT Professional (MCITP) Enterprise Desktop Support Technician 7

  Contact Information
Reference Name (If Any): 





 
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