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Pramata Knowledge Solutions
  Company Profile
Pramata is the Contracts Intelligence Company. Pramata delivers Contracts Intelligence On-Demand to Global 2000 customers representing a variety of industries. Because Contracts Intelligence delivers value throughout their company, customers use our solution to support a variety of functions, including revenue recognition, risk management, sales, operations, customer service and legal .
  Job Details 

Product Support Associate - Bangalore, Karnataka

Posted On:  11/29/2020 11:56:23 PM

Product Support Associate

No. of vacancies:  2
Qualifications:  Bachelors Degree
Essential Skills: 
Not specified
Minimum Total Experience:  2
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Bangalore Karnataka India

  Job Description
Must have experience in using software applications.
Must have excellent understanding of the technical fundamentals of the Internet.
Should have a solid knowledge of internet protocols such as SSH, FTP, SFTP and HTTP, as well as the ability to use diagnostic tools such as trace route, ping, and dig.
Good Knowledge in Microsoft Office tools, excel, power point andVisio Basic working knowledge of Linux and Windows
Must have knowledge of different browsers like Internet Explorer, Firefox, and Chrome.
Core Competencies
Excellent written and verbal communication skills.
The ability to be a good listener, and to really understand a customer problem or question and help them solve it
Ability to listen effectively and establish and maintain relationships to gain clients trust and respect.
Strong analytical skills and be able to research the queries and resolve them Detail oriented Client.
Required Qualifications Minimum Bachelors Degree in computers BCA / MCA At least 23 years previous experience in a technical support role.

  Contact Information
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