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MetricStream solution suite serves as a single system of record for all compliance and quality related processes and activities across the extended value chain. The solution supports supplier quality, internal compliance and quality, and customer compliance and quality processes within an enterprise.
  Job Details 

Senior Support Analyst - Bangalore

Posted On:  7/11/2019 12:16:08 AM

Senior Support Analyst

No. of vacancies:  2
Qualifications:  MCA, BE/ BTech
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Bangalore Karnataka India

  Job Description
PL / SQL, Javascript, Weblogic

Job roles and Responsibilities:
Primary responsibilities include analysis of problem statement; liaise between development, platform and product teams and customer.
Should have experience in application support at an L1 / L2/L3 level in a 24/7 support setup and ready to be working on rotation based shifts.
Should have a keen eye towards turnaround time to meet aggressive service level agreements.
Excellent communications skills to co-ordinate support issues.
Should have experience on and ability to understand the web based applications running on Oracle PL/SQL, JAVA, Web servers (Apache, Tomcat, Web sphere, Web logic etc).
Should have the basic support process knowledge and must have been part of ITIL driven process.
Understanding of infrastructure (Servers, network, storage etc) components are added advantage

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