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Intuit Technology Services Private Limited
  Company Profile
Intuit products and services assist customers in North America, India, Europe and Australia, with offices in the United States, Canada, the United Kingdom and other locations.

We're publicly traded on the Nasdaq Stock Market, and recognized as America's most-admired software company and one of the country's best places to work.

Our traditional flagship products – Quicken, QuickBooks and TurboTax – stand as testament to our commitment to revolutionize the way people manage their small businesses and personal finances.

  Job Details 

CTI/IVR Software Engineer - Bangalore, Karnataka

Posted On:  10/12/2020 1:19:31 AM

CTI/IVR Software Engineer

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  6
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Bangalore Karnataka India

  Job Description
Qualifications -
BE/B.Tech/MCA from reputed Institutions with good, consistent academic record
Possess 5+ years relevant experience
Possess hands on experience and working knowledge in several applications / components or products including:
CTI – Computer Telephony Integration – Genesys/ Avaya/ Cisco/ Interactive Intelligence.
IVR – Interactive Voice Response - Genesys/ Avaya/ Cisco/ Interactive Intelligence/Nortel.
Quality Monitoring /Call Recording – Verint/ Nice
Workforce Management – Genesys WFM, Aspect eWFM
Automated Call Distribution (ACD)
Possess a strong track record of producing build deliverable on time and of high quality, including documentation and thorough testing
Possess a solid understanding of applications designs, schema and integration patterns
Web / UI development experience in Java / .NET would be an added advantage
"Self-starter"" attitude and ability to make decisions independently.
Helpful, can-do attitude and a willingness to take ownership of problems.
Strong desire to learn and grow.
Excellent problem solving skills with a history of superb delivery against assigned tasks.
Excellent verbal and written communication skills.

  Contact Information
Reference Name (If Any): 

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