Progressive Infotech (Progressive) is a leading independent provider of IT Infrastructure Services encompassing Integration and Management of IT Infrastructure, through its robust world class delivery processes to varied corporations of high repute. Progressive has established its expertise in IT Infrastructure management by efficiently running the Infrastructure setups of several large Indian enterprises. With an Integrated Quality Management system that comprises ISO 9001:2000, ISO 20000-1:2005 (previously BS15000-1) as well as ISO 27001:2005 (previously BS7799) standards, Progressive has redefined the way IT Infrastructure management is being practiced across the globe. The company’s wide array of services focus on helping enterprises chalk out the best IT Infrastructure strategies, ensuring minimized downtime, reducing total cost of ownership and delivering excellent customer service.
With over 550 employees, and a well-qualified and ITIL-certified technical team, Progressive services its customers through its reach in 80 plus locations across India. For its globally distributed customers, Progressive has set up a state-of-the-art remote Infrastructure management center in Noida, near New Delhi, which monitors and manages the IT Infrastructure of many companies in real time. With an ERP backbone, a CRM system and Structured Programs in place, the company aims to be the preferred technology integration and management company for its global customers.
Progressive is a Premier Enterprise Business Partner of HP and has strategic alliances with other leading technology vendors like Red Hat, VmWare, Citrix, Novell, Symantec and Microsoft.
Progressive is on a clear roadmap to touch INR 5,000 Million by the end of this decade. The company has its headquarters in Noida, India.
Title:
IT Technical Help Desk - Mumbai, Maharashtra
Posted On:
7/3/2019 3:42:38 AM
Designation:
IT Technical Help Desk
No. of vacancies:
2
Qualifications:
Bachelor Degree
Minimum Total Experience:
3
Job Tenure:
Full-time Only
Salary Offered:
Negotiable
Job Location:
Mumbai
Maharashtra
India
Should have minimum 1 year of relevant experience in Service desk role.
Minimum Graduation is compulsory
Should be able to give 1st level of resolution over the phone / remote.
Should have technical knowledge.
Good communication and interpersonal skills.
The candidate should be from an IT background;