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First and foremost, our recruitment teams will find the people that you need. The right people, with the right skills, at the right cost and at the right time. Whether contract or permanent, whether a single individual or a whole team, we have access to an enviable pool of available expertise which can be put at your disposal.

As a consulting company, we try to offer a range of services to minimise your recruitment burden by improving your recruitment processes and maximising the use and compliance of your existing staff.

  Job Details 

Support Engineer - Croydon

Posted On:  4/28/2021 7:06:04 AM

Support Engineer

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  Contract - Corp-to-Corp
Salary Offered:  Negotiable
Job Location:  Croydon England United Kingdom

  Job Description
* Provide first/second line telephone based technical support to customers who call in with technical problems with a focus on user account administration.
* Manage a queue of support calls prioritising and escalating effectively, closing calls within stated service level agreements
* Take responsibility for the monitoring of status of systems hosted in a varied data centre environment.
* Carry out project based work such as large scale data migrations.

Required Skills:
* Previous experience on a telephone based IT technical support help desk
* Support and administration of Microsoft Windows server 2003 and 2008
* Administrator level knowledge of Microsoft SharePoint (2003)
* User account provisioning support and problem diagnosis.
Additional Skills:
* Support and Administration of Microsoft Office 365 at Tenancy level
* Support of Cisco technologies including routing, switching and Pix firewall
* Support of EMC SAN technologies
* Support of backup technologies such as Commvault and Legato Networker
* Support of Linux operating systems, Microsoft Biztalk, Wordpress.

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