Cue Data Services, Inc is a global software consulting company specializing exclusively in Information Technology staffing. We understand technologies, know the IT marketplace and deliver superb service. Cue Data connects people and openings in all technologies, including legacy and mainframe, client server, e-commerce, advanced technologies, network engineering, testing, quality assurance, project management, ERP/CRM and others on the cutting-edge.
Title:
Call Center Forecasting Analyst : Springfield, MA
Posted On:
11/19/2020 3:55:48 AM
Designation:
Call Center Forecasting Analyst
No. of vacancies:
1
Qualifications:
Bachelor Degree
Minimum Total Experience:
3
Job Tenure:
No Preference/Any
Salary Offered:
DOE
Job Location:
Springfield,
MA
United States
Education / Work Experience
Must have prior forecasting and capacity planning experience
Must have prior experience using Verint (Forecasting tool)
College degree or commensurate work experience in call center operations
Ability to prioritize and organize data
Strong knowledge of call center operations
Strong computer skills including Excel, Word and various other software applications
Ability to learn new applications
Required Attributes
Strong analytical skills
Attention to detail
Demonstrated effective verbal and written communication skills
Open to learning new approaches and willingness to take direction