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Melstar Information Technologies Limited
  Company Profile
Established in 1986, we focus on servicing the Banking, Insurance, Government and IT domains. We undertake systems and application management activities, offer specialist technology centers and a highly cost-effective virtual development environment as part of our offshore operations in India.

Headquartered in Mumbai with IT Technology experts, professionals worldwide and having 6 offices in India including 3 development centers. Melstar is a complete provider of Application Management services and solutions.

Melstar's software facilities are assessed at SEI-CMM Level III and ISO 9001:2000 certification.

  Job Details 

RightNow CX (Presales consultant) - Bangalore

Posted On:  7/1/2019 12:28:55 AM

RightNow CX (Presales consultant)

No. of vacancies:  1
Qualifications:  Masters in Business Administration (Preferred)
Essential Skills: 
Not specified
Minimum Total Experience:  1
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Bangalore Karnataka India

  Job Description
RightNow CX (Pre-Sales Consultant)
Job Description
You will be part of the Bid-Office team responsible for servicing all opportunities that come within Customer Experience domain from client across Europe, Middle East and African Regions.

Liaise with various stakeholders within Oracle across regions to arrive at the solutions

Anchor the calls along with Subject Matter Experts and understand the customers requirement.

Convert the requirement to estimates and prepare pre-sales exhibit as required by the Sales Representative.

Work on short RightNow / SRM engagements

Masters in Business Administration (Preferred)
Bachelor of Engineering/Technology
Level of Experience
0-2 year in IT
Other Skills (If Any)
Very good communication skills
Self Starter: Should be able to take tasks to closure very quickly
Very good interpersonal skills
Very good conceptual understanding of ERP/SAAS/Cloud
Good understanding of CRM-CX domain
Good understanding of at least one CRM product (Preferred)
Willing to work in Europe Shift
Should be very good over phone

  Contact Information
Reference Name (If Any): 

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