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Quantica Technology
  Company Profile
We provide all mainstream technology recruitment from IT contract vacancies, permanent IT jobs, SAP recruitment and programmer vacancies to Helpdesk Analysts, Support Specialists, to Developers, Analysts, System Test Consultants, Project Managers and SAP Consultants.

We have developed databases and networks specifically tailored to the delivery of the best available candidates. Contract and permanent applicants are screened for relevance for opportunities and our knowledge of the market is vital. Our success in placing candidates is based upon:
Understanding the job description and the context of the brief
Excellence in candidate management
Consistent levels of quality information

  Job Details 

2nd Line IT Support Engineer - Windows, Active Dire - West Yorkshire

Posted On:  4/28/2021 7:05:05 AM

2nd Line IT Support Engineer

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  West Yorkshire England United Kingdom

  Job Description
A market leading human resource organisation with multiple offices in the UK and abroad are looking for a 2nd line support engineer with knowledge and experience of OS installation, Microsoft Exchange Server Administration and TCP/IP. You will also have 12 months or more experience in a help desk environment, show a good technical knowledge and understanding of IT Technologies and have an ability to work under pressure and meet deadlines.

On a day to day basis, the successful 2nd line engineer's responsibilities will include (but are not limited to) acting as 2nd line support for both our internal and external customers, IT services and infrastructure, assisting and receiving escalated cases from the 1st line, escalating any irresolvable or critical cases to the 3rd line and resolving any incidents, queries and diagnosing faults within a timely manner.

Any prior experience in using helpdesk software and using cloud based backup solutions would be beneficial in your application as would exposure to MDM software. The right 2nd line support engineer will have a can do attitude and be willing to develop themselves.

This is an urgent role that is looking to get filled quickly so if you are a 2nd line engineer looking for your next venture please call me today as interview slots are available for next week.

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