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SBC Recruitment
  Company Profile
SBC Recruitment is a leading independent recruitment agency that specialises in sourcing talented professionals for permanent and contract positions within IT and Digital Media. We understand that it is the people that make the business; therefore we put a firm emphasis on understanding the true requirements of our candidates and clients.
  Job Details 


Posted On:  4/28/2021 7:03:57 AM


No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  West Midlands England United Kingdom

  Job Description
Your role:

The Service Design and Transition Manager shall help to further develop and deliver against a Service Transition framework that enables the successful on boarding of new customers and new service lines into our rapidly growing organisation.

The Service Design and Transition Manager shall be tasked with facilitating the successful transfer of service ownership from the customer or existing outsourced service provider to the operational Service Delivery teams. You will also manage the successful transition of new services into existing customer operations and support pre-sales and bid activities throughout the new business lifecycle.

Key skills required by the Service Design and Transition Manager

·Experience in delivering successful large scale programs to required quality, timescale and budget within an ITIL environment, (Ideally ITIL V3.0 accredited).

·A comprehensive understanding of the full lifecycle service management experience in complex technology based outsource businesses.

·Experience of business change and outsource deals from pre-sales to successful implementation.

·PRINCE2 and strong project management skills would be a distinct benefit but not essential.

This is a great opportunity to work in an exciting, dynamic organisation that is enjoying strong performance and growth, alongside some of the best IT professionals in the UK. They are experiencing a period of extensive growth and investment. This would be an excellent time to join. People who prove their capability and willingness to develop in the role will be rewarded with great opportunities for career progression and the chance to make a real difference to our business.

  Contact Information
Reference Name (If Any): 

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