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Code IT Recruitment Ltd
  Company Profile
Many recruitment companies profess to offer a 'quality solution', however we believe our success, rapid growth and blue-chip client list is testament to our outstanding reputation as a service provider. Our aim is to always exceed your expectations.

Established since 2000 and based in the City, we specialise in contract and permanent IT and telecoms recruitment across all sectors from helpdesk and support to high-level management. Our services include:
contingency based filesearch;
fully retained and advertising led campaigns;
project management and managed agency services.

  Job Details 

SCOM Technical Specialist / 3rd Line Support - London

Posted On:  4/28/2021 7:05:38 AM

SCOM Technical Specialist

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  4
Job Tenure:  Contract - Corp-to-Corp
Salary Offered:  Negotiable
Job Location:  London England United Kingdom

  Job Description
A technical specialist role exists to join an experienced team providing 3rd line support of the Systems Management toolset. The SCOM Technical Specialist will be responsible for managing and developing the SCOM 2012 environment, offering advice and guidance to system users as well as working with application teams to develop custom Management Packs. The SCOM Technical Specialist will also have involvement in projects delivering improvements to our service delivery, including moving towards a service based model for infrastructure delivery.

Role overview:
* Managing the SCOM environment
* Investigation and support of live issues
* Tuning of alerts and investigation of root causes
* Liaison with support and application teams to understand their monitoring and alerting requirements, and offer training in the tools and processes
* Develop custom application Management Packs to meet customer requirements
* Development and maintenance of automated application / service delivery
* Working within the ITIL framework

Essential skills overview:
* Extensive SCOM Support experience
* Microsoft System Center 2012 Operations Manager configuration and administration
* Savision Live Maps design experience
* SQL Server experience including creation of custom reports
* Training of technical support staff in use of SCOM as an Operator
* Advanced SCOM Management Pack authoring
* Strong systems analysis experience
* Service orientated customer facing skills
* Excellent interpersonal skills
* Excellent documentation skills
* Effective Time Management

Desired Skills:
* SCOM 2007 - 2012 migration experience
* System Center 2012 Orchestrator experience
* Powershell scripting
* Windows 2012 Server administration
* System Center 2012 Configuration Manager experience
* Knowledge of Xmatters Notification engine
* ITIL v3 Foundation
* Experience of successfully working with project teams and to project deadline

  Contact Information
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