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IDC Technologies
  Company Profile
IDC Technologies, headquartered in Silicon Valley, USA is a leading Provider of Business Process Outsourcing in IT / IS Solutions, Applications Services, Professional Services, and HR / Payroll Solutions.
  Job Details 

Active Directory & Exchange Engineer - Delhi

Posted On:  3/26/2020 7:05:34 AM

Active Directory & Exchange Engineer

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  2
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Delhi Delhi India

  Job Description
- Ability to interpret server operational characteristics, accurately determines the presence of a problem, and identifies possible solutions.

- Active Directory (Windows 200x preferred Windows 2008/2k8 R2):

- Windows 2008 R2 Active Directory including Group Policy Object creation and management, AD migration and backup/recovery best practices

- Strong understanding of configuring and supporting Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, Organizational Units, Sites, GPOs, Users and Groups and Computer Management in a Multi Forest, Multi Domain Enterprise environment.

- File and Print Sharing in complex environments, Clustered DFS, drive and print mapping scripts, etc. Knowledge of Trust relationships between domains and Forests; Forest and Domain Functional Levels, FSMO Roles etc.

- Working experience with Microsoft Hyper-V and/or VMware ESXi Hypervisors will be an added advantage.

- Perform the daily operational tasks that are necessary to provide a stable and robust Exchange environment, including monitoring, proactive maintenance, and problem resolution.

- Provide on-call support for the messaging environment.

- Participate in weekend maintenance activities (such as mailbox moves, server reboots, patching, change management activities), as required.

- Participate in defined team projects and activities (such as new deployments, mailbox load balancing).

- Maintain and perform periodic testing of disaster recovery procedures for the MS Exchange 2007/ 2010 environment.

- Knowledge of DAG functionalities for High Availability is MUST.

- Maintain and administer third party applications including, but not limited to, Blackberry Enterprise Server, Archiving solutions and create appropriate documentation for application deployment, configuration, and related processes.

- Create and maintain appropriate documentation on the messaging environment.

- Assists in the day-to-day administrative functions and problem resolution related to the distributed server environment.

- Integrates and schematically depicts communication architectures, topologies, and hardware.

- Escalations handling.

- Coordination with Server managers/other teams

- Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.

- Adhere to all the account specific technical as well as general process / procedures

- Ensure the Service Requests and all pre-requisite checks are followed deligently.

- To able to perform in 24 x 7 Environment in shift roaster

Critical Skills Required

- Expert in troubleshooting WINDOWS SERVER 2003/2008/2008R2 in an Enterprise Environment.

- In depth Experience with Microsoft Server, WINS, WSUS, Active Directory, MS Exchange Etc.

- Sound knowledge on Exchange Server, AD Server and working knowledge on Blackberry server

- Domain, DNS and DHCP monitoring and management etc.

- Proven troubleshooting skills and ability to understand complex relationships between components of multi-tiered and distributed mail systems.

- Strong understanding of mail dependencies with AD, DNS, routing, relays, and emerging technologies around encryption, TLS, DK/DKIM, and SPF.

- Experience with load balancers/proxies such as IIS web technology with Microsoft ISA/CAS.

- Possess excellent interpersonal, verbal and written skills: ability to clearly and concisely articulate issues, alternatives, and recommendations.

- Experience in a user-focused technical-support environment.

- Sound working knowledge of MS Exchange 2003, 2007, 2010 (preferred 2010)

- Installation and Configuration of Exchange in complex environments with multiple AD domains and SMTP domains

- Knowledge of troubleshooting and management tools like esutil, exmerge, powershell, mailbox migration procedures

- Backup and Restore of Mailbox and mail retention policies

- Managing multiple SMTP domains in the same mail organization

- Message routing and message tracking

- End user support for configuring email clients - Outlook, mobile devices like iPhone, Android, Windows Phone, BES etc

- Should be comfortable working in night shifts

- We do not provide pick and drops / Commuting to be managed on their own

- Very good communication skills as candidate would be interacting with US Client

  Contact Information
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