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Provide Consulting Ltd
  Company Profile
In 2001, Provide set up its business in the fast-growing city of Milton Keynes, to be perfectly located for its many clients throughout the South East, Midlands and London.

With the expertise, strategy and state of the art technology to secure the very best candidates and positions within the ICT industry, our clients now include some of the largest and most successful enterprises in the UK.

  Job Details 

1st Line Support Analyst; Service Desk Analyst - London, England

Posted On:  4/28/2021 7:05:29 AM

1st Line Support Analyst; Service Desk Analyst

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  London England United Kingdom

  Job Description

* Minimum 2 Years' experience working on a Windows based Service Desk providing 1st Line Support.
* Experience working on a fast paced Service Desk using a range of ticketing systems.
* Windows 7+ and Windows Server (2008 R2 onwards)
* High quality customer service skills


* Active Directory experience
* Citrix
* Experience working on a Retail / Multi Channel Help Desk
* Degree Educated
* Microsoft Certified

This new vacancy has just hit my desk aimed at an ambitious and career minded 1st Line Support Analyst. My client is looking to bring someone on board to help deal with the initial engagement between the technology division and their clients, stores and head office staff. As their newest 1st Line Support Analyst will be using your excellent communication skills to build bonds with internal customers.

Working on this Service Desk you will be working in a fast paced environment responding to issues as they come in progressing and escalating calls appropriately. My client is looking for a highly motivated 1st Line Support Analyst who has previous experience of responding to IT queries based on Windows and Office issues.

If you feel this could be the role you need, APPLY NOW!

  Contact Information
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