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Merlin Resources Ltd
  Company Profile
Merlin Resources Limited was established in Bristol in 1991 as a specialist I.T. Recruitment Consultancy with the objective of providing a high quality, professional and flexible service to both our clients and candidates. Further to this is our commitment to exceed client and candidate expectations, basing our relationship upon Industry knowledge, confidence, honesty and trust.

As a company, our number one criterion is to ensure that our clients’ recruitment needs are satisfied in an efficient and cost effective manner and our candidates’ instructions are respected and followed. To meet this requirment, we invest time in getting to know our clients’ business and our candidates’ characteristics and skills.

  Job Details 

CRM Consultant - Berkshire, South East England

Posted On:  4/28/2021 7:05:01 AM

CRM Consultant

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  Full-time Only
Salary Offered:  DOE
Job Location:  Berkshire England United Kingdom

  Job Description
My client is recruiting a CRM Consultant to join their rapidly expanding business. As part of their service delivery team you will be responsible for ensuring their customers CRM implementations are a success.

Key Responsibilities

Working with the sales team in a pre-sales capacity.
Helping customers to clearly define their requirements through needs analysis and business process reviews.
Documenting their requirements and producing project plans which guide the customers through a successful implementation.
Defining data migration strategies and help customers migrate their data
Project management of implementations, ensuring that milestones are met and customer expectations are achieved.
Working with the product management and the engineering teams to influence the product roadmap based on customer feedback.
Delivering on-site and web based training.
Building good working relationships with customers and other members of the implementation team.
To be a serious candidate for ts opportunity of CRM Consultant, your skills/experience will be similar to -

3+ years experience of CRM and Business Application deployments.
3+ years experience of a major CRM system such as Salesforce.com, Netsuite, Microsoft Dynamics or SAP Business by Design.
Experience with relationship databases, and ideally the ability to write SQL and use ETL (Extract Translate and Load) tools.
The ability to run projects, hit deadlines and communicate effectively with customers.
The ability to listen to customer requirements, ask intelligent questions and professionally challenge assumptions in order to establish key requirements.
A strong ability to convey technical information to non-technical customers.
A good telephone manner with the ability to produce well written English.
Presentation skills.
A willingness to learn new skills and 'go the extra mile'.
Good interpersonal skills and a team player
Ability to work with stakeholders from different departments.

  Contact Information
Reference Name (If Any): 

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