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Certes Computing Ltd
  Company Profile
Certes is an independent IT and technical staffing business with a successful track record spanning more than 20 years.

Our strength and reputation comes from our ability to fully understand the broader commercial requirements of a business and the key recruitment and staffing drivers these subsequently create. Our track record of delivering effectively against clients’ service level expectations is borne out of our focus on attention to detail and our desire to achieve effective results.

  Job Details 

Project Manager - London

Posted On:  4/28/2021 7:04:40 AM

Project Manager

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  Contract - Corp-to-Corp
Salary Offered:  Negotiable
Job Location:  London England United Kingdom

  Job Description
My client is looking for a candidate with project management skills and good technical appreciation of the technologies which need to be in place in a call centre environment. The overall programme covers work-streams such as hosting, telecoms, and case management solution and work-force management.

Candidate will be required to coordinate the contribution of IS and its suppliers to the programme, to define and manage one or more business change projects that are part of the transformation programme.

Candidate must have proven experience in a call centre environment particularly work-streams such as contact call centre solution (Genesys) and case management solution (MS Dynamics).

To develop and maintain a plan of work detailing the following for the relevant projects including:
* Scope of work.
* Benefit contribution.
* All deliverables.
* The schedule and duration of tasks.
* Any dependencies between project tasks within projects and with other projects.
* Resources including people required to deliver the project.

  Contact Information
Reference Name (If Any): 

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