The White Paladin Group, Inc. is an Information Technology Consulting company based in Kansas City. Since its creation in 1998, we have successfully provided cost-effective and quality services to prestigious organizations across the nation.
Title:
IT HelpDesk Specialist : Overland Park, KS
Posted On:
11/10/2020 2:05:13 AM
Designation:
IT HelpDesk Specialist
No. of vacancies:
1
Qualifications:
Bachelor Degree
Minimum Total Experience:
3
Job Tenure:
No Preference/Any
Salary Offered:
DOE
Job Location:
Overland Park,
KS
United States
IT Technical Support Requirements:
Strong customer service and must be a team player.
Must be a quick learner.
Analytical with good troubleshooting skills.
BS/BA or equivalent experience
3 to 5 years prior customer IT help desk phone support experience.
3 to 5 years' experience with Windows XP and Windows 7
3 to 5 years' experience with MS Office Application Suite, MS Outlook and Exchange 2007.
Exposure to Wired and Wireless networking.
Checkpoint VPN RSA soft tokens
1+ years' experience with Polycom systems
Iphone and Ipad support
Experience with the following would be helpful:
1 to 3 years' experience with Crestron devices
1 to 3 years of audio visual troubleshooting
Apple support certified