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Title:
Systems Administrator : Boston, MA
Posted On:
3/26/2020 7:21:56 AM
Designation:
Systems Administrator
No. of vacancies:
1
Qualifications:
Bachelor Degree
Minimum Total Experience:
3
Job Tenure:
No Preference/Any
Salary Offered:
DOE
Job Location:
Boston
MA
United States
Responsibilities:
Technical administration of MFS Changepoint application software
Provide guidance and usage insight of the application to MFS project managers and teams
Coordinate Changepoint activities with MFS teams and resources
Ensure timely resolution of all production issues
Work with business to prioritize production implementation and change activities
Conduct or facilitate root-cause analysis on any Changepoint issues as needed
Act as a liaison between resources, business Dept. and onsite IT management
Identify application performance improvement initiatives and implement the same
Responsiveness to break fix-requests
Application support and issue resolution
Plan, Test, Pilot and implement and upgrade related activities
Oversee account creation and maintenance including service accounts/generic accounts associated with the application
Candidate should also have the following:
Excellent customer service skills
Ability to adapt to dynamic environment
Ability to quickly learn the Changepoint application and methodology