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KRG Technologies
  Company Profile

  Job Details 

Service desk Analyst : Cary, NC

Posted On:  9/12/2019 2:18:04 AM

Service desk Analyst

No. of vacancies:  1
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Cary, NC United States

  Job Description
Essential Experience: (Must have skills)

Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone.
Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
Ability to learn new information quickly and the willingness to do so at all times.
Ability to work flexible hours from time to time to cover for other help desk staff and to be on call Customer Focus, Teamwork
Meet or exceed current client and team SLA
Keep up-to-date on new technologies and end customer technologies
Keep customer satisfaction high

  Contact Information
Reference Name (If Any): 

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