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Technical Support Analyst : Columbia Heights, MN

Posted On:  5/24/2021 2:20:32 AM

Technical Support Analyst

No. of vacancies:  1
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  3
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Columbia Heights, MN United States

  Job Description

Skills and Abilities:

Experience with Windows XP, Windows 7, Outlook, remote management tools, remote dial-in, active directory administration, virtual private network, office productivity tools (2007 and 2010), web-based applications, TCP/IP, Good sight, hearing, and speech; Ability to use a keyboard and mouse; Lifting moderate weights, less than 50 lbs.

Customer service, communication, problem-solving, analytical, troubleshooting, team work and good prioritization skills;

Work logically under pressure, can work in a changing environment and deal successfully with stressful situations

Cert preferred in A+ Cert and/or any MS Certified Professional from the MCSE track
Job Requirements

Technical Support Analyst Top 3 Skills:

Excellent verbal communications skills

Windows 7 and office 2010, Outlook, Mobile handheld Devices: iPhone, BlackBerry, Android



Minimum Qualifications:

2-3 years of experience in a Support Center or Call Center environment;

2-4 years of experience in an IT Support environment

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