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Talentporte, INC.
  Company Profile

 
  Job Details 
Title: 

IT Support Analyst : St. Louis, MO

Posted On:  3/26/2021 8:31:43 AM
Designation: 

IT Support Analyst

No. of vacancies:  1
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  0
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  St. Louis, MO United States

  Job Description
Required

Must be committed to incorporating security into all decisions and daily job responsibilities
Experience troubleshooting and supporting hardware including, but not limited to thin clients, PC's, printers and their components
Experience supporting network connectivity and navigating Windows OS
Strong analytical and problem-solving skills
Excellent phone etiquette and the ability to articulate technical information via phone
Strong customer service orientation with previous experience in a customer facing role (i.e. retail environment)
Experience with Service Now ticketing software

Preferred

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
Experience documenting tickets accurately and to standard A+, Network+ or CCNA certifications are preferred
Experience working on an installs team, desk side support team or as a service technician would be preferred

  Contact Information
Reference Name (If Any): 





 
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