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Avanade Inc
  Company Profile
Avanade is a global IT consultancy dedicated to using the Microsoft platform to help enterprises achieve profitable growth. Through proven solutions that extend Microsoft products, Avanade helps enterprises increase revenue, reduce costs, and reinvest in innovation to gain competitive advantage
  Job Details 

Application Lead : Denver, CO

Posted On:  11/21/2020 1:51:51 AM

Application Lead

No. of vacancies:  1
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience:  0
Job Tenure:  No Preference/Any
Salary Offered:  DOE
Job Location:  Denver, CO United States

  Job Description
Major Responsibilities and day to day activities and/or objective for the role:

Provide day-to-day AMS/AO Team Leadership including interfacing with business liaisons, provide status and manage team to SLAs within 7X24 environment using ticketing tool (SNOW)

Respond to and resolve unplanned interruptions to production via incident management process

Complete Application Maintenance (Corrective, Perfective, Adaptive)

Complete Application enhancements of fewer than 100 hours

Complete/update needed system documentation including runbooks

Participate in Change Management and Change Advisory Board (CAB)

Provide needed status inputs (both formal and informal)

Participate/provide leadership in Major Incident Management bridge calls

Participate in Problem Management process

Perform RCAs as needed

Participate in Continuous Improvement and the Automation process:

Identify CI opportunities that eliminate incidents

Learn and apply the Accenture framework (Optimize, Eradicate and Automate) for automation


Required Skills:

C and C++
Microsoft .NET Architecture
Microsoft Visual Basic

  Contact Information
Reference Name (If Any): 

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