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  Company Profile
Matrix7i is a dynamic global company. It helps its clients focus on core competencies, reduce time-to-market and optimize organizational performance through a range of engagement types, including Oracle and SAP Enterprise Solutions, Project Management, Individual Staffing Resources, and offshore resources.
  Job Details 

Network Support Engineer- tier 2- Local to Dallas only

Posted On:  4/28/2021 7:41:51 AM

Network Support Engineer

No. of vacancies:  2
Qualifications:  Bachelor Degree
Essential Skills: 
Not specified
Minimum Total Experience: 
Job Tenure:  Contract - W2
Salary Offered: 
Job Location:  Dallas Texas United States

  Job Description
Please email resume to INFO at ICLOUDNEXUS dot COM

The NOC Analyst will have responsibilities for monitoring, configuring, and troubleshooting the core
network infrastructure supporting Canada customers. The individuals chosen for these roles
are to be senior technical resources with networking experience and expertise. As such, they are
empowered to make on-the-spot design and operational decisions.
Duties and Responsibilities:

Monitor core network infrastructure and investigate related alerts
Promote and enforce best practices on solutions delivery to produce maximum uptime
Provide consultative and professional services to our customers
Work with vendors for product information and technical support
Assist in provisioning of customer upstream and inter-data centre circuits
Engage other departments for solutions design and delivery
Research and evaluate new products and technologies
Design and build tools to assist in operations management such as knowledge bases, capacity
planning systems etc

Perform quality assurance and testing to ensure production readiness
Provide timely response to all incidents, outages, and requests to customers and service providers
Record all work and incident details using a ticketing system

Experience with multi-vendor network environments
Strong understanding of IP, subnetting, and TCP/IP protocols
Experience with DDoS mitigation tools
Strong understanding of networking fundamentals and OSI model
Excellent verbal and written communication skills
Excellent teamwork and customer service skills
Good knowledge of hosting marketplace
In-depth knowledge of switching and routing
Solid understanding of routing/switching protocols (BGP, OSPF, IS-IS, VRRP, VLAN, STP etc.)
Cisco CCNA, CCNP, JNCIA or other, network-related certifications or experience
Bilingualism (English/French) considered an asset
Minimum 2 years network experience in a data center and managed IT services environment
College or University Degree focusing on the discipline of telecommunication or engineering
Strong analytical and interpersonal skills
Ability to work in a fast-paced, ever-changing environment
Job Types: Full-time, Contract


8 hour shift
Day shift
Monday to Friday
Work Remotely:


  Contact Information
Name:  Resume R
E-mail ID:  resume@matrix7i.com
Telephone Number: 

Reference Name (If Any): 

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